Privacy Policy

At Dr Hair Hair Transplantation Clinic, we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting our clinic. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you contact us through our website, enquiry forms, phone, WhatsApp, email, or other communication channels, we may collect information such as:

• Name
• Phone number
• Email address
• Treatment or consultation interests
• Appointment details
• Messages and other information you voluntarily provide
• Health or treatment-related information that you choose to share for consultation or treatment purposes

We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and website usage data through cookies, analytics, or similar technologies.

2. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and appointment requests
• Schedule and manage consultations
• Provide information about our hair transplantation and hair restoration services
• Communicate with you regarding consultations, treatments, appointments, and follow-up care
• Provide appropriate patient support and communication
• Improve our website, services, and patient experience
• Maintain website security and prevent misuse or fraudulent activity
• Analyse website traffic and usage
• Comply with applicable legal, regulatory, and professional requirements

We do not sell, rent, or trade your personal information to third parties.

3. Medical and Treatment Information

Information relating to your health, treatment history, photographs, or other medical details may be collected when voluntarily provided for consultation or treatment.

Such information is handled with appropriate confidentiality and used primarily for providing healthcare services, treatment-related communication, record keeping, and other legitimate clinical or legal purposes.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, measure website traffic, and improve our services.

We may use third-party analytics or website services for these purposes. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

5. Sharing of Information

We may use trusted third-party service providers where necessary to operate our website and provide related services, such as website hosting, analytics, communication, enquiry forms, appointment systems, security, or technical support.

Where applicable, these providers may process information on our behalf for the purposes for which it was collected.

We do not sell or rent your personal information for commercial purposes.

We may also disclose information where required by applicable law, regulation, court order, or legitimate legal or safety requirements.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, online communication method, or internet-based system can guarantee complete security.

7. Third-Party Websites and Services

Our website may contain links or integrations to third-party services such as WhatsApp, Google Maps, Google services, social media platforms, or other external websites.

When you interact with these services, your information may be processed according to their respective privacy policies and terms. We recommend reviewing the privacy policies of third-party services before providing personal information through them.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate records, complying with legal or regulatory requirements, and resolving disputes.

The retention period may vary depending on the type and purpose of the information.

9. Your Rights

Subject to applicable laws and requirements, you may contact us to request:

• Access to personal information you have provided
• Correction of inaccurate information
• Deletion of information where legally permitted
• Withdrawal of consent for certain communications
• Information about how your personal information is being used

Certain information may need to be retained where required for legal, regulatory, medical, or legitimate business purposes.

10. Marketing Communications

If you have provided your contact details for enquiries or appointments, we may contact you regarding your enquiry, consultation, treatment, or follow-up.

Where applicable, you may request to stop receiving promotional or marketing communications from us.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date where appropriate.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact:

Dr Hair Hair Transplantation Clinic
Kozhikode, Kerala, India

Email: [email protected]

Website: DrHairClinics.com

Effective Date: August 2026